Orders are normally shipped within 24 hours and always within 48 hours, orders
placed on Saturday, Sunday or Holidays will ship the next business day after.
USPS shipping times vary depending on where you live, 3-9 business days is
normal.
Our shipping area is limited to the 50
Guam (GU)
Commonwealth of Northern Mariana Islands (MP)
Commonwealth of Puerto Rico (PR)
U.S. Virgin Islands (VI)
Wake Island Atoll (HI)
All orders are shipped United States Postal Service with tracking information
and delivered with your regular mail.
Shipping on orders of $19.95 or more is Free with tracking, all others is $3.95 Flat Rate with tracking.
Tagzs does not accept C.O.D. orders. Our company accepts most major credit
cards and PayPal options through our on-line catalog. We can accept your order
on-line only at this time.
Shipping confirmations and Tracking Information are sent to your email address
when the order ships. The shipping confirmation email contains your tracking
number and a link to track delivery when applicable. If you don’t receive the
shipping confirmation the email was returned to us as undeliverable. This can
happen when there is an error in the email address when it was entered on the
order.
If you received a shipping confirmation email and you haven’t received your
order within ten business days of the original shipping date please Contact Us. Tagzs is not responsible for orders not received after 30 days, if you don’t
receive the order within ten business days please Contact Us so we can get a
replacement in the mail and make an effort to locate the missing package
through the Post Office.
If you need to cancel an order that has been placed you can Contact Us anytime.
Please include your order number and the reason for the cancellation. Tagzs is
forced to charge a 10% cancellation fee on orders that are canceled after the
close of business on the same day. The cancellation fee covers the fees that we
are charged to process the order. If you cancel the order before the close of
business on the same day there is zero cancellation fee. Custom orders that are
in production are non-refundable.
Return Policy
We want you to be happy with your decal purchase and will work with you any way
that we can to make sure you get the decal that you want. If for some reason
you decide that the decal that you ordered is not what you want, we offer a
refund minus the amount for shipping. Please return the decal to us in original
condition and a refund will be issued. Decals should be returned within 30 days
for refund or exchange. Tagzs does not offer refunds on bulk orders or custom
orders unless the decals contain an error on our part, then they will be replaced at no
charge.
If the decals that you receive contain an error, please check your order to make
sure that the information provided when the order was placed is correct. If the
error is our fault we will gladly replace the decal at no charge. We ask that a
photograph is emailed to us for review and quality control.
If you need to return an item, please Contact Us with your order number and
details about the product you would like to return. We will respond quickly
with instructions for how to return items from your order.
All items must be returned in original condition to receive exchange or refund.
To return the decal please include a copy of the shipping invoice along with a
note of why you are returning the decal. Mail the decal to:
Tagzs
We suggest that you return the decal with the United States Postal Service with
shipping confirmation for tracking. We are not responsible for decals being
returned to us that are lost in the mail. The labels can be printed at the
www.usps.com website.