SHIPPING & RETURNS
Orders are normally shipped within 24 hours and always within 48 hours, orders placed on Saturday, Sunday or Holidays will ship the next business day after. USPS shipping times vary depending on where you live, 3-9 business days is normal.
Our shipping area is limited to the 50 United States of America and its territories only.
American Samoa (AS)
Commonwealth of Northern Mariana Islands (MP)
Commonwealth of Puerto Rico (PR)
U.S. Virgin Islands (VI)
All orders are shipped United States Postal Service with tracking information and delivered with your regular mail.
Shipping on orders of $19.99 or more is Free with tracking, all others are $3.99 Flat Rate with tracking.
In a RUSH?
We offer the option of choosing USPS Priority Mail at checkout 2-3 Day Delivery or UPS 2nd Day Air Delivery.
Tagzs does not accept C.O.D. orders. We accept most major credit cards and PayPal options through our on-line store. We can accept your order on-line only at this time.
Shipping Confirmations and Tracking Information are sent to your email address when the order ships. The shipping confirmation email contains your tracking number and a link to track delivery when applicable. If you don’t receive the shipping confirmation the email was returned to us as undeliverable. This can happen when there is an error in the email address when it was entered on the order.
If you received a shipping confirmation email and you haven’t received your order within ten business days of the original shipping date please Contact Us. Tagzs will not be responsible for orders not received after 30 days if you do not contact us, if you don’t receive the order within ten business days please Contact Us so we can get a replacement in the mail and make an effort to locate the missing package through the Post Office.
If you need to cancel an order that has been placed you can Contact Us anytime. Please include your order number and the reason for the cancellation. Tagzs is forced to charge a 10% cancellation fee on orders that are canceled after the close of business on the same day. The cancellation fee covers the fees that we are charged to process the order. If you cancel the order before the close of business on the same day there is zero cancellation fee. Custom orders that are in production are non-refundable.
Return & Exchange Policy
We want you to be happy with your decal purchase and will work with you any way that we can to make sure you get the decal that you want. If for some reason you decide that the decal that you ordered is not what you want, we offer a refund minus the amount for shipping. Please return the decal to us in original condition and a refund will be issued. Decals should be returned within 30 days for refund or exchange. Tagzs does not offer refunds on bulk orders or custom orders unless the decals contain an error on our part, then they will be replaced at no charge.
If the decals that you receive contain an error, please check your order to make sure that the information provided when the order was placed is correct. If the error is our fault we will gladly replace the decal at no charge. We ask that a photograph is emailed to us for review and quality control.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All items must be returned in original condition to receive exchange or refund. To return the decal please include a copy of the shipping invoice along with a note of why you are returning the decal. Mail the decal to:
PO Box 292
North Platte, NE 69103
We suggest that you return the decal with the United States Postal Service with shipping confirmation for tracking. We are not responsible for decals being returned to us that are lost in the mail. The labels can be printed at the www.usps.com website.